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When Disaster Strikes
When disaster strikes, insurance pays to recover but records management provides the proof that insurance exists in the first place.
By Cheryl Ahrens Young, IGP, CSM, CSPO, CTT+, ERMm, ECMp
Document management is similar to having insurance — it’s just good business. You may hate to pay the premiums but you’re glad you did when disaster strikes. Similarly, an organization may hate to pay for a records management program, but when information is needed, or a document has to be found or when one needs to recover the organization from a disaster, or litigation responsive document production, or SOx audits, or “right to be forgotten” requests,
or,
or,
or,
it is a relief to know the records management program is there and functioning.
- Consistent problems with lost or misfiled unstructured data – that document Manny worked on but Manny is no longer there so you can’t ask him but you really need it!
- Lack of integrity in structured data – misspellings, abbreviations, acronyms
- High volumes of duplicate documents - identifying the “real” record takes time
- Lower productivity - employees’ time wasted looking for complete and accurate information
- Litigation or audit document production across the enterprise – what a fire drill!
- Requirements for regulatory compliance - CCPA, CPRA, GDPR, SOC, HIPAA or SOx
